A little room to plan.
Start with a free conversation
Discovery is a free, 30-minute conversation about your idea and whether Jon can help. It does not commit either of us to a project, purchase or ongoing service. A preview walkthrough does not reserve a real appointment.
Choosing a time
When live booking is available, choose from times at least 24 hours and up to 30 days ahead. That is a rolling window: tomorrow brings another day of available dates. It is not a waitlist, deadline to begin your project or requirement to book a month in advance.
Times display in your selected timezone. A 15-minute gap separates sessions. Availability can change while you are filling out the form; the calendar is checked again when you submit.
When the appointment is confirmed
A selected time or a pending message is not a confirmation. The appointment is confirmed once the calendar event and Google Meet link have been created and checked. The appointment-management page shows the current status; email delivery is handled separately. If a request stays pending or reports a conflict, contact Jon rather than submitting another booking.
Rescheduling, cancellation and late changes
Use the private management link from your confirmation to view, move or cancel a confirmed appointment before it starts. A replacement time must still meet the 24-hour notice and availability requirements. Please give 24 hours’ notice when possible, but there is no cancellation fee for a free discovery session.
If the session has started, you missed it, or the link is not working, email jferreri.pm@gmail.com. We can work out a next step. A change is complete when the management page reflects the new status; processing may take a little time.
Emails and reminders
The service sends booking confirmations, changes and cancellations to the address you supply. When there is sufficient lead time, a reminder is scheduled about 24 hours before a confirmed session. Background checks run every 15 minutes, so processing or provider delays can shift its arrival. These are appointment messages, not a marketing subscription. Keep your confirmation and check your calendar; email delivery and reminder timing cannot be guaranteed.
If something goes wrong
If there are no suitable times, a calendar connection is unavailable or Jon needs to change plans, contact jferreri.pm@gmail.com to arrange an alternative. If Jon needs to cancel or move a session, he will contact you using the booking email address.
Paid work is agreed separately
This booking flow does not collect payment or reserve a paid session. Any deeper discovery, webpage, EPK, consulting, event or speaking work needs a separate written agreement covering scope, price, delivery, payment, cancellation and refunds before paid work begins. A displayed offer or an inquiry alone is not that agreement. No refund is due for a free session because no payment is collected.
Your information
Keep your management link private and avoid sensitive details in the intake form. Read the Privacy notice for what is collected, who processes it and how to request changes or deletion.